(Katherine C. Cohen/Boston Children’s Hospital)
Environmental Services Department Assistant
I’ve been working at Boston Children’s Hospital for three years. I clean rooms and hallways on almost every floor of the hospital. I like my job. I like interacting with patients and families. I always try to remember that they might be going through a very difficult situation. They may have gotten to the hospital sad or mad, but when I arrive at their room, there I am with my happy face. I say ‘good morning’ and tell them my name and ask them how they’re doing.
Because of me, they can count on a smile and a nice, clean room.
The toughest part of my job is when I spend so much time with a family and their child doesn’t make it. When I worked in the CICU (Cardiac Intensive Care Unit) for three months, I would visit this baby boy every day. I would dance with him and talk to his mother. He died at a year old. That was very, very difficult.
I feel like I do good work here. I feel important.